Terms of Service

These Terms of Service (“Terms”) govern your access to and use of Unit Rate AI (the “Service”), including our website, applications, and related services. By creating an account or using the Service, you agree to these Terms. If you do not agree, do not use the Service.

Unit Rate AI provides tools for commercial construction contractors and subs to manage unit rates, customers, proposals, and related workflows. The Service is offered for business use. You are responsible for how you use the Service and for the accuracy of the estimates, proposals, payment terms, and other outputs you create.

Features may include, among others: a private unit rate library with labor and material pricing; customer CRM; proposal creation and delivery; change orders that amend sent or accepted proposals; saved proposal templates; default payment terms; online proposal and change order review links with customer approval or rejection; pricing analytics and competitiveness guidance based on aggregated market trends; overhead and markup tools; and AI-assisted drafting, recommendations, and summaries available on all plans.

The Service includes free and paid plans (including Free, Founder, and Pro, as described on our pricing page). On the Free plan, you may create and send up to ten (10) proposals per month. Paid plans remove that proposal limit. AI tools are available on every plan subject to monthly usage caps. Renewal terms for paid plans are described on our pricing page and in your account billing settings. By subscribing to a paid plan, you also agree to the payment and subscription terms in Section 8.

The Service does not provide legal, financial, accounting, engineering, or professional construction advice. You are solely responsible for verifying pricing, scope, payment terms, codes, contracts, and compliance with applicable laws before relying on any estimate or proposal.

• You must provide accurate account information and keep your credentials secure.
• You are responsible for all activity under your account.
• You must be at least 18 years old and able to form a binding contract.
• You may not share account access in a way that violates these Terms or compromises security.
• If you sign in with a third-party provider such as Google or Facebook, you authorize us to receive basic profile information from that provider (such as your name and email) to create and maintain your account.

You retain ownership of the content you submit to the Service, including customer records, optional customer ratings, company logos, proposals, change orders, bids, proposal templates, payment terms, saved email templates, and unit rate libraries (“Your Content”). You grant us a limited license to host, store, process, and display Your Content only as needed to operate, maintain, secure, and improve the Service for you.

You are responsible for having a lawful basis to collect and store information about your customers and clients in the Service, and for providing any notices or obtaining any consents required by applicable law before sharing their information through proposals or other features.

Payment terms, scope language, change order text, and other proposal content you create or accept from AI suggestions are Your Content. You are solely responsible for reviewing them and ensuring they are appropriate for your project, jurisdiction, and contracts before sending a proposal or change order.

We do not claim ownership of Your Content. Except as described in these Terms and our Privacy Policy, we do not use Your Content for unrelated purposes.

Your privacy matters. Our Privacy Policy explains how we handle personal information. The following commitments apply to your use of the Service:

• We do not sell your personal information.
• We do not share your personal information with third parties for their own marketing purposes.
• Unit rates, labor rates, and all other pricing you generate, input, or edit in the Service are private to your account.
• We do not share, publish, license, or disclose your individual unit rates, labor rates, proposal line items, change order line items, payment terms, customer records, or proposal or change order content to other contractors, users, or the public.
• Other contractors cannot access your specific pricing library or proposal pricing.

We may use aggregated and anonymized information derived from unit rates and proposal outcomes — for example, average unit rates for a geographic area, trade, or MasterFormat category, or competitiveness ranges shown in pricing guidance — to develop internal reference features, show market trends, and improve the Service. Any such use is limited to statistical summaries that cannot reasonably identify you, your business, or your specific rates. We never share individual unit rates or pricing inputs among contractors.

The Service may offer AI-assisted features such as unit rate drafts, proposal and change order scope drafting, line item recommendations, payment term suggestions, pricing guidance, and analytics summaries. These features are optional tools available on all plans to help you work faster. They may be unavailable or subject to monthly usage caps.

AI-generated content may be incomplete, inaccurate, or unsuitable for your project. You must review, edit, and approve all AI outputs before relying on them in estimates, proposals, change orders, payment terms, or business decisions. We do not guarantee the accuracy, legality, or fitness of AI-generated content.

When you use AI-assisted features, relevant portions of Your Content and account context may be sent to our AI provider to generate a response, as described in our Privacy Policy.

You agree not to:

• Use the Service for unlawful, fraudulent, or harmful purposes.
• Attempt to access another user's account or data without authorization.
• Reverse engineer, scrape, or overload the Service except as permitted by law.
• Upload malware or interfere with the Service's operation or security.
• Misrepresent your identity or affiliation.
• Use AI-assisted features to generate unlawful, misleading, or abusive content.

Paid plans are processed by Stripe. By subscribing, you authorize us and Stripe to charge your payment method on a recurring basis until you cancel. You can manage payment details and cancellation through the billing portal in your dashboard. Fees are non-refundable except where required by law. If payment fails, we may suspend paid features until billing is restored.

The Service relies on third-party providers to operate, including cloud hosting and database services (Supabase), payment processing (Stripe), email delivery (Resend), AI processing (xAI), authentication and address lookup (Google), open address suggestions (Photon/Komoot), and optional social sign-in (Google and, where enabled, Facebook). Those providers process data on our behalf or at your direction under their own terms and privacy policies. We are not responsible for third-party services outside our control.

THE SERVICE IS PROVIDED “AS IS” AND “AS AVAILABLE.” TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE DISCLAIM ALL WARRANTIES, WHETHER EXPRESS, IMPLIED, OR STATUTORY, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND NON-INFRINGEMENT.

We do not warrant that the Service will be uninterrupted, error-free, secure, or that estimates, AI outputs, pricing guidance, payment term suggestions, or other outputs will be accurate or suitable for any particular project. You use the Service at your own risk.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, UNIT RATE AI AND ITS OWNERS, OPERATORS, AFFILIATES, AND SUPPLIERS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, OR FOR ANY LOSS OF PROFITS, REVENUE, DATA, GOODWILL, BUSINESS, OR OPPORTUNITY, ARISING FROM OR RELATED TO THE SERVICE OR THESE TERMS.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, OUR TOTAL LIABILITY FOR ANY CLAIM ARISING OUT OF OR RELATING TO THE SERVICE OR THESE TERMS WILL NOT EXCEED THE GREATER OF (A) THE AMOUNT YOU PAID US FOR THE SERVICE IN THE TWELVE (12) MONTHS BEFORE THE EVENT GIVING RISE TO THE CLAIM, OR (B) ONE HUNDRED U.S. DOLLARS (US $100).

Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

You agree to defend, indemnify, and hold harmless Unit Rate AI and its owners, operators, affiliates, officers, and agents from any claims, damages, losses, liabilities, costs, and expenses (including reasonable attorneys' fees) arising from Your Content, your use of the Service, your proposals or bids, or your violation of these Terms or applicable law.

You may stop using the Service at any time. We may suspend or terminate access if we reasonably believe you violated these Terms, pose a security risk, or if required by law. Upon termination, your right to use the Service ends, but sections that by their nature should survive will survive (including ownership, disclaimers, limitation of liability, and indemnification).

We may update these Terms from time to time. If we make material changes, we will post the updated Terms and revise the “Last updated” date. Continued use of the Service after changes become effective constitutes acceptance of the revised Terms.

These Terms are governed by the laws applicable where the Service operator is located, without regard to conflict-of-law rules. Any dispute will be brought in the courts located in that jurisdiction, unless applicable law requires otherwise.

Questions about these Terms? Visit our contact page.